Product Warranty

90-Day Comprehensive Warranty Coverage

At Woodco Interiors, we stand behind the excellence and integrity of our craftsmanship. That’s why we proudly offer a 90-day comprehensive warranty on all our bed frames, reflecting our commitment to quality and your satisfaction. If any part of your bed frame is found to be defective in materials or workmanship within 90 days from the date of purchase, we will repair or replace the affected parts completely free of charge. We believe that investing in your home should be worry-free, and this policy ensures peace of mind right from day one. Whether it’s a joint, a support rail, or a fastening mechanism, if it’s not up to standard, we’ll make it right.

Extended 2-Year Part Replacement Warranty

We believe our commitment to customer satisfaction should extend far beyond the point of purchase. Therefore, in addition to our initial comprehensive coverage, we offer an extended 2-year part replacement warranty. This means that for up to 24 months following your purchase date, if any component of your bed frame fails due to a manufacturing defect or issue with the materials used, we will supply the necessary replacement part at no additional cost to you. This reflects our ongoing dedication to reliability and ensures that your experience with our products remains exceptional well into the future.

Our customers are at the heart of what we do, and this long-term coverage is just one of the many ways we reaffirm our responsibility to deliver lasting quality.

Important Warranty Limitations and Exemptions

Please note that while our warranty policies are generous, they do have reasonable limitations in place to ensure fair use and proper expectations. The following exclusions apply:

·        Normal wear and tear associated with regular usage.

·        Damage caused by misuse, abuse, or accidents, including improper assembly, neglect, or failure to follow installation guidelines.

·        Unauthorised alterations or modifications to the product.

·        Use of the bed frame in commercial environments or for any purpose other than residential use.

·        Damage caused by exposure to excess moisture, temperature fluctuations, or corrosive environments.

These restrictions are standard within the industry and ensure that warranty claims are based solely on legitimate quality concerns rather than external misuse.

We strongly encourage our customers to review these limitations carefully prior to purchasing and installing the bed frame. Understanding the boundaries of warranty coverage ensures transparency and builds trust in the process.

Warranty Applicability to Specific Products

It is important to highlight that this warranty policy is applicable exclusively to bed frames purchased directly through Woodco Interiors. Unless otherwise specifically mentioned in a product description, mattresses, headboards, and other accessories are not covered under the 90-day or 2-year warranty frameworks described above.

We advise all customers to carefully read each product’s description to confirm what elements are included in the warranty scope. If a mattress or additional item includes any separate warranty coverage, this will be clearly noted on the product page or sales receipt. Warranty eligibility cannot be assumed unless explicitly documented.

Comprehensive Warranty Summary

Our warranty policies have been crafted to ensure every customer feels secure and supported in their decision to purchase from Woodco Interiors. With up to two years of coverage and a clear, customer-first claims process, we are here to resolve any genuine quality-related issues efficiently and effectively.

Whether it’s your first purchase or one of many, we want you to feel reassured that we are with you at every step, from checkout to long-term use. Our warranties aren’t just policies; they are promises we proudly uphold.

Contact Details

Should you have any questions about our warranties or need assistance submitting a claim, please don’t hesitate to reach out to our customer support team at:

WoodCo Interiors Ltd

·        Phone: +44 7858 389987

·        Email: info@woodcointeriors.co.uk

·        Website: https://WoodCointeriors.co.uk

We aim to respond to all warranty-related inquiries within 1–2 business days.